Hasnivo Tech / Clinics and doctors

WhatsApp AI chatbot for clinics and doctors

WhatsApp Appointment Booking Chatbot for Clinics

Patients ask for timings, fees and a free slot all day. The bot answers from your own details, books the appointment in the chat and sends a confirmation and a reminder, so reception can focus on the people in front of them.

The problem

What slows clinics and doctors down on WhatsApp

Phone never stops ringing

Questions about timings, fees and the doctor's availability fill the day. The bot answers them from the details you give it.

No-shows and double bookings

Patients forget, and slots get booked twice by hand. The bot offers only free slots and sends a reminder in the same chat.

After-hours messages

Patients write at night and wait until morning. The bot replies at once and books the next free slot.

How it works

From first message to confirmed in three steps

1. Patient asks for an appointment

The bot asks which service or doctor, and which day suits.

2. A free slot is chosen

Only open slots are shown. The patient picks one and receives a confirmation in the chat.

3. Reminder and handover

A reminder follows in the same chat. For anything medical or unusual, your staff take over the conversation.

Is the doctor available tomorrow?
Yes, tomorrow's free slots are 5:00 PM, 5:30 PM and 6:00 PM. Which one should I book?
5:30 PM
Your appointment is booked for tomorrow at 5:30 PM. We will remind you before the visit.

Example conversation. Your bot uses your own menu, services and prices.

Questions

Frequently asked questions

Can a WhatsApp bot book doctor appointments?

Yes. The bot offers free slots for the day the patient chooses, books the one they pick and sends a confirmation and a reminder in the same chat.

Does the bot give medical advice?

No. It answers questions about timings, fees, services and location from the details you provide, and hands any medical or unusual question to your staff.

Can my reception team reply as well?

Yes. The whole team shares one inbox on one number, and anyone can put the bot on hold and reply personally.

Does it reply in my patients' language?

Yes. Patients can write in Urdu, English or another language and the bot answers in the same language.

Ready to answer every customer on WhatsApp?

Request access and we will set up your account. The bot replies in the language your customer writes in.